Mission, Vision
Mission
To provide our customers with innovative distribution solutions, driven by service, where our customer satisfaction is our true measure of quality.
Vision
To be the market leader in specialised logistics and transportation and related services in Australia. We will earn our customers' enthusiasm through continuous improvement driven by the integrity, teamwork, and innovation of our people.
Value Statements
Our company culture is guided by a set of core values, in order to create a positive workplace for all our staff, with benefits flowing on to our contractors and other stakeholders that come in contact with BT. The values are outlined below.
Culture
Striving for a workplace where opportunity, openness, enthusiasm, diversity, teamwork, accountability and a sense of purpose combine to provide a rewarding professional experience that promotes fairness, dignity and respect for all employees.
We acknowledge our people make the difference. The culture of the BT Group of companies is unique and has been one of the key reasons behind the success of the company.
Respect the Individual
We treat our team members, customers, partners and suppliers with mutual respect and sensitivity, recognizing the importance of diversity. We respect all individuals and value their contributions.
Teamwork
Our team is supportive of each other's efforts, loyal to one another, and care for each other both personally and professionally. All team members are encouraged to openly share their opinions and views.
Service to Our Customers
We are dedicated to satisfying customer needs and honouring commitments that we have made to them always remembering we are nothing without our customers.
Strive for Excellence
New ideas and goals make us reach further than ever before. We try to find new and innovative ways to push our boundaries and constantly improve.
Integrity
We act with honesty and integrity, not compromising the truth.
Passion for results
We show pride, enthusiasm and dedication in everything that we do. We are committed to selling and delivering high quality services.
Alignment and accountability
We accept responsibility for our actions. We make and support business decisions through experience and good judgment.
We aim to ensure that these values flow on to our stakeholders - our team members, customers, suppliers, shareholders and our community.