Over 45 years of industry experience have equipped us with knowledge, skills and capabilities that are hard to match. Our staff are experts in their respective fields, and we have created a working environment in which team members share their knowledge, learn from each other and this way grow individually as well as mutually as a team.

Our people make the difference and Australia-wide, our team has been able to establish many long-term relationships and strong partnerships with companies in various market sectors. Our customers rely on us for a number of reasons, and these are some of them:

Reliability

As a specialised logistics service provider, we offer integrated end-to-end solutions that are service orientated and executed at the best total cost. Customer satisfaction is our true measure of success, and our reliability in quality performance and on-time delivery is reflected in our Clients' feedback. We are committed to continuous improvement, knowing that a proactive approach and awareness of developments will ensure that we continue to keep our promises in an ever-changing environment.

We have a clear vision of where we are going as a company and with every movement, and we understand the plan to get there. We focus our resources on achieving our objectives and pay attention to detail in order to ensure that we keep our commitments always to deliver the desired outcomes, where our customers' satisfaction is our true measure of achievement.

Compliance Systems, Safety & Security

As an ISO and AS/NZS certified company, we understand the importance of compliance and the implications of the Chain of Responsibility for us and our clients. Therefore, we have a dedicated team of experts in this dynamic field working proactively to meet the industry requirements of today and tomorrow. Read more about our approach towards compliance here.

At the BT Group, safety is paramount to us. Safe work practice is always our priority, and we are committed to improving our safety performance every day. For that reason, BT has made safety a core element of the company's vision and values. We have a comprehensive HSE management system, embraced by both management and staff, supported and managed by our national compliance team.

We acknowledge the importance of training in maintaining a safe work environment. All employees go through a comprehensive induction process prior to employment, as well as regular skills tests and formally recognised training during employment.

Security of our company's and customers' assets is paramount at all times. To ensure this, all employees are thoroughly screened, which includes interviews and reference, driving history and criminal history checks prior to their employment. We pride ourselves in offering careers to our employees as opposed to just jobs, and this is supported by our high retention rate.

Legislative compliance is of highest importance to us and it goes beyond our own company. At BT, we are aware of the roles and responsibilities of all parties in the supply chain and we take the necessary steps to ensure that the businesses we work with abide by the legislation as well. For more information about compliance and our role and responsibility in the supply chain, please click here.

In-house transport, maintenance & workshop capacity

At BT, we pride ourselves on operating and maintaining a large core fleet of over 250 modern prime movers, floats and trailing equipment. Our material assets are supported by the many years of industry experience of our management and operations teams, which enables us to achieve reliable performance from our resources, including accredited pilots, escorts, linesmen and contractors.

Over the years, we have acquired a respectable, hard to match size fleet and a selection of specialised equipment needed for over-dimensional transport services, heavy haulage, road train services, hot shot deliveries and rail and sea freight handling, all available nationwide. We support our client base not only with many regular services between all capital cities, but we can also access various remote locations throughout Australia. We have the know-how and the resources to complete virtually any transport and logistics project.

Moreover, we have fully equipped workshops and fabrication areas, and repairs and maintenance are regularly being carried out in-house in accordance to industry accreditation requirements. We manage all our own vehicle mass/specification accreditation, vehicle registrations, permits and driver licensing in-house, including fleet management services.

Logistics capability

With a wide-ranging network of storage and warehousing facilities, satellite branches, depots and offices around Australia, and staff experienced in supply chain solutions and logistics, we at BT can provide you with end-to-end solutions and expert advice.

Whether it is 3PL support, warehousing and storage, services straight from the sea terminal to remote locations, or formalities such as authorisations or permits: all your transport and logistics needs are in professional hands at the BT Group. Enjoy the peace of mind that all your logistical challenges are handled professionally while you focus on your core business.

'Can do' approach

Our company culture is characterised by a can do approach: No job is too big or too tough. Our team's experience helps us in finding suitable solutions where other companies throw in the towel. We have made the impossible happen before - here are some examples of projects thought to be impossible that BT carried out successfully.

 

 

Flexibility

Knowing the dynamic environment that supply chain management has to operate in, we appreciate the need for flexibility. That is why regular updates are a normal part of our service, so that our clients always know how their projects are progressing. Moreover, with dedicated project staff on call 24/7, we are highly responsive to changes to your circumstances.

 

 

Expertise and experience

Over 45 years in the transport industry have equipped us with comprehensive expertise and experience in all areas of specialised distribution solutions. We are limited only by our imagination of what we can move by road and deliver for our customers, from sailing boats or all manner of pipes to relocatable buildings, earth moving equipment or heavy industrial and mining equipment - if it can be moved, our expert team makes it happen.

 

For some examples of our daily work, have a look at some of our projects in the services section.

Would you like to discuss your individual challenge with one of our experts? Contact us today for a tailor-made solution! We also offer consulting for any type of specialised transport and logistics project.